Frequently Asked Questions
Skyline is a wholesale and retail buying/selling website. Customers are linked directly to sellers in order to ensure a simple buying process. We cut out the middleman to ensure the products you are purchasing are for the best price. Skyline links sellers from all around the globe to buyers regardless of where they are.
Our is a platform that is completely free to use for buyers. Browsing is free, as is signing up and creating an account. The buyer only pays when purchasing a product. Sellers must select a monthly package to use the platform and enjoy all the helpful features we offer.
It is up to the seller to add images and an in-depth description of their products that will stand out to buyers. They should add any important pieces of information regarding their products.
Sellers can be certain their products will be accessed as long as they provide the correct in-depth description of their product with a full and complete name.
Any product sales or discounts are up to the seller of said product. Skyline can not guarantee how long any product may be discounted or if some will ever be discounted.
No, you do not need any sort of membership to order off of Skyline. Buyers, however, will need to set-up an account in order to complete purchases, and to be able to track their orders. Creating an account is completely free.
When shopping wholesale, it is up to each individual vendor to set those limits. Each vendor may have a different MOQ (Minimum order quantity) and some vendors may not have any at all.
The vendor is responsible for either providing a time frame for re-stock, or for cancelling your order and providing you a full refund.
We are doing everything in our power to ensure that vendors provide accurate pictures and descriptions of their posted items.
As long as your order has not yet been shipped to you, you can cancel by going into your cart and clicking on the item(s) and cancelling from there. However, if your order has already been sent to you then you may be able to return the item if it is in accordance with our return policy found here.
Yes, if the vendor offers that option and as per shipping companies availability in your area.
It is in Skylines terms and conditions that all vendors are required to process your order within 24 hours.
It is each individual vendors decision whether or not they ship samples.
Yes, all prices are displayed in dollars.
At the moment Skyline is accepting payments by PayPal or by credit card/debit card.
Click on the tab labeled “Invoices” and a list of all your orders will be displayed.
Shipping costs depend on your location in relevance to the location of the vendor.
As soon as the vendor processes your order you will receive an email with the tracking number for your order.
Yes, unless the vendor is offering a product in which you will not pay sales tax.
It is up to the vendor and their own personally set MOQ’s.